Solution
SMS Software for Airlines & AOC Holders
A single safety management system for commercial air operators — reporting, risk, compliance, and training, structured around the international SMS framework.
Air operator certificate (AOC) holders are required to run a safety management system in every major jurisdiction — whether your authority is EASA, the UK CAA, the FAA, the GCAA, Transport Canada, CASA, or an offshore registry. CitadelAero gives commercial operators one platform for the whole SMS — so safety reports, risk assessments, audits, and training currency live together with a complete audit trail, instead of scattered across spreadsheets and shared drives.
Built for the four pillars of an SMS
CitadelAero maps directly to the international SMS framework that sits behind every authority's rules: a reporting and investigation engine for safety risk management, a structured risk register, audit-based safety assurance, and document control and training for safety promotion — all in one connected system.
- Reactive and proactive reporting with anonymous submission
- Risk register with standardised 5×5 scoring and approvals
- Compliance monitoring with closed-loop corrective actions
Evidence for your regulator, on demand
Every case, risk, audit, and action keeps a full audit trail, and reporting is board- and authority-ready. Whether you answer to the UK CAA, EASA, the FAA, the GCAA, or a registry like 2-REG, the same structured records demonstrate your SMS is working.
- Append-only activity log across the platform
- PDF reports for safety cases, audits, and meetings
- Multi-jurisdiction by design — no single-regulator assumptions
What airlines get
- Safety reporting with occurrence, hazard, and improvement reports
- Five-phase investigation workflow with risk scoring
- Risk register with an automatic 5×5 matrix and approvals
- Management of change and other structured workflows
- Audit and compliance monitoring with closed-loop findings
- Training and competency tracking with currency alerts
- Version-controlled document library with read tracking
- Cross-module action tracker and board-ready reporting
Frequently asked questions
Bring your whole SMS into one platform
One platform for your entire safety management system — all 14 modules, every plan.