Solution
SMS Software for MROs & Maintenance Organisations
Meet the safety management requirement now hitting maintenance organisations across jurisdictions — with one system for reporting, risk, audits, and corrective action.
Maintenance organisations are increasingly required to operate a formal safety management system — EASA brought maintenance under the SMS framework through Part-145, with other authorities following — aligning maintenance with the rest of aviation under the international SMS framework. CitadelAero gives MROs a single platform to capture occurrences, assess risk, run internal audits, and close out corrective actions — with the audit trail your authority expects.
From occurrence to verified corrective action
Capture maintenance occurrences and hazards, investigate through a structured workflow, and drive every finding to a verified close. Corrective and preventive actions are tracked centrally, with mandatory effectiveness verification and separation of duties built in.
- Occurrence and hazard reporting with investigation workflow
- Closed-loop corrective action plans with effectiveness verification
- Separation of duties enforced on verification
Risk, change, and competency in one place
Maintain a formal risk register, manage change to capabilities and procedures through structured workflows, and track staff training and authorisations with currency alerts — all connected, all auditable.
- Risk register with automatic 5×5 scoring and approvals
- Management-of-change workflows with sign-off
- Training and competency tracking with expiry alerts
What maintenance organisations get
- Safety reporting with occurrence, hazard, and improvement reports
- Five-phase investigation workflow with risk scoring
- Risk register with an automatic 5×5 matrix and approvals
- Management of change and other structured workflows
- Audit and compliance monitoring with closed-loop findings
- Training and competency tracking with currency alerts
- Version-controlled document library with read tracking
- Cross-module action tracker and board-ready reporting
Frequently asked questions
Bring your whole SMS into one platform
One platform for your entire safety management system — all 14 modules, every plan.