Privacy Policy

This Privacy Policy explains how CitadelAero, a trading name of JLEC Limited (“we”, “us”, “our”), collects, uses, and protects your personal data when you visit our website or use our aviation safety management platform. JLEC Limited is registered in Jersey, Channel Islands.

Information we collect

We collect information you provide directly and information gathered automatically:

• Account & contact details — name, email address, organisation, and any information you submit through our contact or sign-up forms.
• Operational data — safety, compliance, and related records you enter into the platform in the course of using the service.
• Usage & technical data — IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.

How we use your information

• To provide, operate, and maintain the platform and respond to your enquiries.
• To process payments and manage your subscription.
• To improve our services and develop new features.
• To send service-related communications and, where permitted, marketing.
• To comply with legal and regulatory obligations.

Legal basis for processing

Where applicable data protection law requires it, we process personal data on the basis of contract performance, our legitimate interests, your consent, and compliance with legal obligations.

Data sharing

We do not sell your personal data. We share it only with trusted service providers (such as hosting, payment, and email providers) acting on our behalf, and where required by law.

Data retention

We retain personal data for as long as necessary to provide the service and to meet our legal, accounting, and reporting obligations.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to object to processing or request portability. To exercise these rights, contact us using the details below.

Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

Contact

For any privacy-related questions or requests, email privacy@citadelaero.com.

This policy is provided as a starting point and should be reviewed by qualified legal counsel before publication.