Services
AOC Certification & Start-up Support
Hands-on AOC certification support for new air operators — guidance through the process with your management team, procedures drafted to your SOPs, compliance mapped to your issuing authority, and support through authority meetings and audits.
In short
Scope
How we support your certification
Four strands of work that run from your first application through to the award of the certificate.
Guidance through the certification process with your management team
We work directly with your accountable manager and postholders, translating the authority's certification phases into a sequenced plan with owners and dates — so your team always knows what the regulator expects next and who is producing it.
Company processes and procedures drafted to match your SOPs
Your procedures are written around how you actually intend to operate, not lifted from a template. We draft the company processes that sit behind the certificate so they match your standard operating procedures and survive first contact with the operation.
Compliance mapped to your issuing authority's requirements
Every requirement of your issuing authority is mapped to the evidence that satisfies it, so the compliance position is demonstrable at any point in the process rather than reconstructed at the end.
Preparation and support through authority meetings and audits
We prepare your team for each meeting and inspection, and are there through them — anticipating the questions, closing the findings, and keeping the certification timeline moving.
What is different
Most consultancies hand you a document and leave.
Ours are delivered by people but built on CitadelAero’s own software, so the work does not end as a PDF on a shared drive. It ends in a system your team runs, still connected to the rules it was written from.
Documentation, drafted against the rule text
Our authors write with CitadelAI surfacing the governing requirement, and the amendment it belongs to, beside the clause they are drafting.
SMS work that lands in a live system
Implementations end in software your team keeps using — reporting, risk, audits and training already structured the way your authority expects to see them.
Next
Planning a new AOC?
Tell us which authority you're applying to and where you are in the process — we'll scope the support you need to reach award.