CitadelAero

Capability

Management of Change for Aviation

Turn management of change from a paper checklist into a structured, auditable workflow — every step owned, signed off, and tracked to completion.

Management of change (MoC) is where many safety management systems quietly fail: a new aircraft type, a route, an org change, or a procedure is introduced, but the risk assessment and approvals live in email and memory. CitadelAero runs MoC as a repeatable workflow — built from a reusable template, progressed step by step with assigned owners, and backed by an automatic action for every step — so change is managed consistently and the record is complete.

Template-driven, repeatable change

Every management-of-change process runs from a reusable template with hierarchical parent and sub-steps, so the same rigour applies whether you're onboarding an aircraft, a pilot, or rolling out a procedure change. Each instance gets an auto-generated WF-[YEAR]-[SEQ] reference for the record.

  • Reusable templates with hierarchical, decimal-numbered steps (1.1, 1.2, 2.1…)
  • Built-in categories including Management of Change, Aircraft Entry, and Pilot Onboarding
  • Auto-generated WF-[YEAR]-[SEQ] reference on every instance

Owned, ordered, and signed off

Steps are assigned to named owners and progress Pending → In Progress → Completed with working notes. Where separation of duties matters, a step can require sign-off by a different person than the one who completed it, and step ordering and due dates keep the process on track.

  • Inline step assignment via a searchable user picker
  • Optional per-step sign-off by a second owner (separation of duties)
  • Step-ordering enforcement plus per-step and instance-level due dates

Accountability without the admin

Assigning a step automatically creates an action in the unified dashboard, and completing the step closes that action — so owners always know what's outstanding without anyone manually chasing a spreadsheet. Finishing every step prompts a two-stage completion sign-off, recorded with signer and timestamp.

  • An action is created per step on assignment and closed on completion
  • Progress bar and percentage visible without opening the workflow
  • Two-stage completion sign-off recorded with signer and timestamp

Management of change in CitadelAero

  • Reusable MoC workflow templates
  • Hierarchical steps with decimal numbering
  • Named owners assigned per step
  • Per-step sign-off for separation of duties
  • Automatic action created and closed per step
  • Due dates at step and instance level
  • Live progress tracking
  • Full audit trail of who did what and when

Frequently asked questions

See management of change in CitadelAero

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