Capability
Aviation Safety Reporting Software
From a reported occurrence or hazard to a closed, investigated case with a full PDF report — the foundation of your safety management system.
Safety reporting is the heartbeat of an SMS: if people don't report, you can't see your risk. CitadelAero makes reporting effortless and investigation rigorous — capturing occurrences, hazards, and continuous-improvement ideas, then driving each one through a structured five-phase case workflow, with anonymous submission to support a just culture and analytics that turn every report into insight.
Reporting that supports a just culture
Staff can submit three report types — occurrence (OCC), hazard (HAZ), and continuous improvement (CIF) — through a structured form, with the option to report anonymously so people feel safe raising concerns. The occurrence form captures everything in one record rather than scattering detail across emails.
- Three report types: occurrence, hazard, and continuous improvement
- Anonymous submission to protect reporters and encourage reporting
- Structured occurrence form capturing 100+ fields in a single record
A five-phase case workflow
Every report becomes a case that moves through Inbox → Triage → Investigate → Pending Close → Closed, with phase locking so steps can't be skipped. Risk is scored at triage, root causes are classified against a standard taxonomy, and corrective actions are raised and tracked from inside the case.
- Inbox → Triage → Investigate → Pending Close → Closed, with phase locking
- Risk scoring at triage (likelihood × severity) with High/Medium/Low display
- SM-ICG hazard taxonomy for standardised root-cause classification
- Actions created and tracked directly from within each case
Turn reports into insight
Because every field is captured to a structured record, the analysis dashboard makes your whole reporting history analysable — categorical breakdowns, numeric histograms, and flag analysis — with click-to-cross-filter, drill-through to matching reports, and CSV export. KPIs track against monthly targets, and each case exports a PDF report.
- Analysis dashboard with cross-filtering and drill-through to reports
- KPI tracking with monthly targets and auto-calculated indicators
- PDF export — interim report for open cases, full closure report when closed
Safety reporting in CitadelAero
- Occurrence, hazard, and continuous-improvement reports
- Anonymous reporting for a just culture
- Five-phase case workflow with phase locking
- Risk scoring at triage
- SM-ICG hazard taxonomy
- Actions raised from within each case
- Cross-filterable analysis dashboard
- Interim and closure PDF reports
Frequently asked questions
See safety reporting in CitadelAero
One platform for your entire safety management system — all 14 modules, every plan.