Question 1

Can it answer a flight time limitations question?

Accepted Answer

Yes, and it will cite the provision it answered from. Subpart FTL is within the Flight Ops remit, alongside the operations manual and SOPs, the MEL, and aircraft performance and operating limitations. As with every regulatory answer, the citation carries its legal weight and amendment state — and where the corpus does not support an answer, you get told that rather than a confident guess.

Question 2

Does it know the difference between CAT, NCC, NCO and SPO?

Accepted Answer

Yes — the operation type is the first thing it establishes, because the same question has different answers under Part-CAT and Part-NCC. There is a dedicated workflow for comparing CAT and NCC requirements directly, which is the question most operators running a mixed fleet are actually asking.

Question 3

Does it answer from the actual regulation, or from what the model remembers?

Accepted Answer

From the regulation. In grounded mode every regulatory question goes through a retrieval step against a curated corpus, and the answer is built from the passages it returns — each cited by its own label, with its legal weight and amendment state. Chuck is instructed never to answer a regulatory question from memory, and where the corpus does not cover the point it says so rather than guessing.

Question 4

Which regulatory frameworks are covered?

Accepted Answer

FAA (14 CFR), EASA (Implementing and Delegated Regulations, AMC/GM and CS), the UK CAA (Air Navigation Order, Rules of the Air, assimilated EU regulations) and 2-REG. Your organisation is entitled to specific frameworks and the retrieval is filtered to them, so an operator entitled to FAA and EASA is never served UK provisions as though they applied.

Question 5

Does it understand that FAA and EASA rules are different?

Accepted Answer

Yes, and it is instructed not to blur them. Chuck says which framework governs, will not apply an FAA rule to an EASA operator or the reverse, and compares frameworks only where you actually operate across more than one. It also leads with binding regulation and treats AMC and guidance material as a means of compliance rather than the rule itself.

Question 6

Can it read our own manuals and procedures?

Accepted Answer

Yes. Documents uploaded to your organisation's library are read alongside the regulation corpus, so an answer can set what your exposition says next to what the rule requires. Scanned pages are OCR'd on the way in. The library is scoped to your organisation and readable only inside it.

Question 7

Is our data used to train AI models?

Accepted Answer

No. Your questions, your uploaded documents and the answers returned are never used as training data — a contractual commitment, and our model provider is held to zero data retention. Documents and the corpus sit on our own infrastructure in the UK, and inference runs inside the EU. The full position is set out on the CitadelAI trust page.

Aviation AI for Flight Operations

Flight time limitations, settled against the rule

From the answer to the manual section

Aircraft performance and operating limitations

What every seat carries

Frequently asked questions

Put it against your own Operations Manual